Frequently Asked Questions

FAQs > What is the customer service phone number?

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How does SharecareRx work? How can SharecareRx help me save if my insurance covers prescriptions? How do I transfer a prescription? How do I use SharecareRx to save on prescription drugs? How do I make sure my prescription dosage, quantity, or brand is properly selected? What is the customer service phone number? Who can benefit from SharecareRx? Is SharecareRx health insurance? Are there any age or enrollment restrictions? Does my doctor need to know about SharecareRx when writing my prescription? As an employer, how can my company and my employees benefit from SharecareRx? What medications can SharecareRx help with? Will any of my personal information be saved or shared?

What is the customer service phone number?

Customer service can be reached toll-free by calling (855) 299-5438. It is available from 8 a.m. to noon Eastern, Monday through Friday, and 9 a.m. to 9 p.m. Eastern, Saturday and Sunday, for 365 days a year. It can also be found on your SharecareRx coupon or on our website at SharecareRx.com.