Cookie Policy

Terms|Cookie Policy

When you visit, access, or use our Services, we may use cookies and other tracking technologies to deliver and improve our websites (“Sites”), and to display relevant content, products, services and advertising. This Cookie Policy explains these technologies, including cookies, pixels, web beacons, and flash cookies, and how you can control them.

By using the Sites, you agree that we can use these technologies as described in this Cookie Policy. If you have any further queries or requests, please contact Sharecare Customer Support.

What is a cookie?

Cookies are small text files that are stored on your computer or mobile device. They are widely used in order to make websites work or work in a better, more efficient way. For example, they can recognize you and remember important information that will make your use of a website more convenient (e.g., by remembering your user preferences).

What cookies do we use?

We may use cookies and similar tools to relate your use of the Sites to personal information obtained about you. All Sharecare managed cookies are encrypted. Most Sharecare cookies expire when your browser is closed, while some persist for up to 30 days.

For example, if you have asked us to provide you information about our upcoming products or promotions, cookie and/or clickstream data about your activities on the Sites may allow us to limit the materials we provide you to items we think you will find interesting, based on your prior online activities and preferences.

Below we list the different categories of cookies we may use on the Sites.

  • Strictly Necessary Cookies. These cookies are essential to the Sites in order to facilitate our log-in process and enable you to move around it and to use its features. Without these cookies, we may not be able to provide certain services or features, and the Sites will not perform as smoothly for you as we would like.

  • Authentication. We use cookies and similar technologies to recognize you. When you’re signed into Sharecare, these technologies help us personalize your experience. For example, if your account configuration supports multiple languages, we will show you content or features in your preferred language.

  • Functionality Cookies. Functionality cookies allow us to remember the choices you make while browsing the Sites and to provide enhanced, personalized content and features. For example, functionality cookies allow us to customize a certain webpage, remember if we have asked you to participate in a promotion, and remember other services you request, like watching a video or commenting on a blog. In order to permit your connection to the Sites, our servers receive and record information about your computer, device, and browser. Such information may include your IP address, browser type, and other software or hardware information. If you access the Sites from a mobile or other device, we may collect a unique device identifier assigned to that device ("UDID"), geolocation data, or other transactional information for that device.

  • Security Cookies. Security cookies help us to enable security features to protect our users and Site integrity.

  • Analytics Cookies. Analytics cookies, sometimes called performance cookies, enable us to understand and improve the way the Sites and associated plugins perform. Analytics cookies collect information about how you use the Sites, for instance, which pages you go to most. The information allows us to see the overall patterns of usage on the Sites and help us record any difficulties you have with the Sites.

  • Advertising Cookies.  While advertising cookies are not applicable to Enterprise Programs or the authenticated mobile application, certain Sites include third-party advertising and links to other websites if cookies are accepted. These cookies remember what you have looked at on and off the Sites and may be combined with other information acquired from third parties. We may share this information with other organizations such as advertisers in order to best determine how to better provide you with content you may find useful based upon your browsing experience. Only anonymous data gathered from these cookies is shared with advertisers. For more information about third-party advertising on Sharecare, including personalized or interest-based ads, please read our Privacy Policy. You may also regulate the use of third-party advertising cookies through our cookie banner, through the AdChoices link in the footer or, if applicable to you, through features outlined in our Privacy Notice for California Residents (see “How can you control cookies?” below).

  • Social Networking Cookies. If accepted, these social plug-in tracking cookies can be used to track both members and non-members of social networks for purposes such as behavioral advertising, analytics, and market research. We allow sharing of certain content to social media platforms. You may regulate the use of social networking cookies through our cookie banner, through the AdChoices link in the footer or, if applicable to you, through features outlined in our Privacy Notice for California Residents (see “How can you control cookies?” below).

How do third parties use cookies on the Sites?

In some circumstances, we may work with third parties to provide services on our Sites. For example, we use analytics services supported by third-party companies who generate analytics cookies on our behalf. We may not have access to these cookies, although we may use statistical information arising from the cookies provided by these third parties to customize content and for the other purposes described in this policy. These companies may also transfer this information to other parties where required to do so by law, or where such other parties process the information on their behalf.

If you've accepted cookies, third-party advertisers and other organizations may also use their own cookies to collect information about your activities on our Sites and/or the advertisements you have clicked on. Third parties may use this information in combination with other information acquired from third parties to serve advertisements on our Sites and third-party Sites that they believe are most likely to be of interest to you based upon content you have viewed.

If applicable, third-party advertisers may also use this information to measure the effectiveness of their advertisements and to track aggregate usage statistics.

How can you control cookies?

Additionally, you are always welcome to email with any concerns regarding your privacy in our Services.

Except for strictly necessary cookies, our default setting is for cookies to be turned off. You may refuse to accept cookies from the Sites at any time through various methods, including but not limited to declining to click the “Accept” button on our cookie banner, activating a setting on your browser, or sending a recognizable opt-out signal through your browser. Please note that by disabling or blocking any or all cookies, some features of the Sites may not operate as intended, or you may not have access to features or personalization available through the Sites.

Last modified: August 8, 2023