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How can I determine if a doctor will be easy to reach by phone or e-mail?

Dr. John J. Connolly
Healthcare Insurance & Policy
It is often difficult to reach a doctor for a phone call. They are often busy with other patients and you may end up talking with an office nurse. More and more doctors are responding to patient e-mails. However, doctors do not get compensated for phone calls and e-mails and that is often why they prefer to see you in person. Also, your appearance can tell a good deal about your health status that is not discernable in a phone call or e-mail. Accurate diagnoses are better made in-person than by phone or Internet.

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Important: This content reflects information from various individuals and organizations and may offer alternative or opposing points of view. It should not be used for medical advice, diagnosis or treatment. As always, you should consult with your healthcare provider about your specific health needs.