Updated on May 1, 2025.
Telehealth appointments are healthcare visits that can be done via your smartphone or computer. They’re especially convenient for certain health issues and conditions, such as psoriasis, that may not require an in-person trip to a provider’s office.
Adjusting to virtual appointments might feel like a challenge at first. But there are steps you can take to help smooth your visits.
Organize documentation beforehand
Before your call begins, collect everything you would normally bring to an in-person meeting with a healthcare provider (HCP). This includes your identification, insurance card, a list of medications you are currently taking, and a list of questions and topics you want to cover during the appointment. Ask your HCP or their office staff if there are any forms you need to fill out beforehand.
If needed, take pictures of affected areas on your skin and send them ahead of time. Good lighting and good quality are always helpful. If you can, get images of these areas from multiple angles.
Prep your space
Find a private spot for your appointment. If you live in a space with other people, move to a quiet room in order to avoid distractions. Make sure the area is well-lit so your HCP can see you.
Telehealth appointments often require specific apps or software. Find out what the HCP will use, and download and test everything prior to your visit. If you have problems with an application, you contact your provider for help. Your internet connection should be strong and reliable, as well.
Find out next steps
At the end of your appointment, ask your HCP what the next steps are. These may include filling a prescription, scheduling a follow-up visit, or calling to check in. In other cases, your HCP may recommend an in-person appointment or a visit to a lab for blood work or other diagnostic testing.
Once you get used to telehealth visits you may find you prefer their convenience and effectiveness. Over time, they can become an important part of your psoriasis treatment plan.
