Through a talent for singing, he came upon the senior population by entertaining in nursing homes. That led to a career path that has positioned him as expert in aging, boomer and caregiving issues. On his consumer blog, he helps people make educated aging decisions sooner in life and as the about.com expert guide, he is also a consultant and thought leader to the aging services industry.
Author of the seminal article, The Chief Experience Officer, which led to the Cleveland Clinic establishing the first hospital patient experience department, Anthony helps companies tie experience management and marketing together.
His book Who Moved My Dentures? dispels myths about long-term and aging in America. A member of the National Speakers Association, Anthony is a dynamic speaker who not only provides content expertise but delivers it in a memorable way. He helps organizations reach the boomer and senior population and is a conduit in reaching them through his talents.
Anthony has a master’s degree from the University of Pennsylvania.