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It is often difficult to reach a doctor for a phone call. They are often busy with other patients and you may end up talking with an office nurse. More and more doctors are responding to patient e-mails. However, doctors do not get compensated for phone calls and e-mails and that is often why they prefer to see you in person. Also, your appearance can tell a good deal about your health status that is not discernable in a phone call or e-mail. Accurate diagnoses are better made in-person than by phone or Internet.