You can get the absolute best treatment from a hospital staff by being a respectful, polite, and assertive patient. Communicate thoughtfully and respectfully with staff. Speaking up and communicating needs to be continuous. Partner with your health care team. Listen as they speak and formulate any questions that you may have.
Communication between patients and healthcare professionals is vital for positive patient outcomes and a key factor in helping to prevent any medical errors.. Communication is also imperative for patient safety and good quality patient care. In the very fast-paced environment hospital environment, seconds can mean the difference between life and death, so it’s crucial that information flows consistently and thoroughly between patients, their families and staff.
If you have any questions, do not be afraid to ask them. Make sure to present any questions or thoughts in a non-threatening manner. Do not be loud, rude or obnoxious. Your questions will get answered. If you feel that they are not being addressed, there are always other members of the health care team that can assist you. You can ask to speak to a nurse manager or a nursing supervisor, an administrative head nurse, or the director of nursing. There is also a consumer affairs department or patient advocacy department you can address your questions to.
More Answers from Barbara Ficarra