Appeals

All the information you need for a 2025 incentives appeal

Active state and higher education employees and spouses who are enrolled in medical insurance with Partners for Health and wish to file an appeal regarding your incentives distribution for wellness activities completed in 2025, please use the form below for instruction and submission.

Deadline

Appeals, along with the requested documents, must be submitted by Jan. 31, 2026. Appeals submitted after this date will be denied.

Incentives appeal

To file an incentives appeal, complete all applicable sections on the 2025 Appeal Form, sign and date the form and submit it according to the instructions on the form.

You should submit the form, along with the supporting documentation. Examples of appropriate supporting documentation include:

A copy of the completed 2025 Physician Screening Results Form and confirmation that it was sent to Quest by Nov. 30, 2025, deadline.
Print screen or snapshot of the incentive status for any activities through the Sharecare App or online platform that may be in question.
Documentation or letter from your health plan or employee assistance program stating completion of activity.
Documentation from your treating doctor stating completion of a preventive screening(s).

2025 Appeal Form

Generally, a decision is reached within 10 calendar days of receipt unless additional information is needed. Appeals will be investigated by Sharecare. Sharecare will provide written notification of whether the appeal was approved or denied.

How to submit

Complete the required forms, sign and date and then submit using one of the following:

Email: tnwellness@appeal.sharecare.com

Fax: 615-523-1734