Is the Doctor Patient Relationship Broken?

Read Transcript

So I wouldn't agree that the relationship is broken, I think if you still talk to most people they like their doctor, they trust their doctor, and that's important, by the way, it's really important that those two things are true. It's important for their health, I mean there's very good data on that actually from the literature perspective, but is it strained in some cases? Yes.

Is the doctor having to adjust to the patient walking in with a 6 inch binder of everything on the internet that could possibly be related to what patient is talking about? Yeah, that's a change and physicians particularly if they weren't trained in that area or trying to figure out how to adjust to that change particularly when they look at some of the stuff and it may be completely worthless, some of it may be completely accurate, so there is a range of value in that information.

So there is strain in the relationship in some cases and in some situations. I think where the technology will help is changing the dynamic of the relationship in the sense that right now you go and you see your doctor and you had 8 minutes as you said or whatever it is, 10 minutes, and that's your experience with the physician maybe, if you are well, it doesn't really matter.

But even if you are ill, you'll come back two or three weeks from now and have another 10 minutes. But what if we could use technology so you're having a conversation, may be not 24/7, but on a more frequent point, where the doctor is touching you, metaphorically, more often. Where the doctor actually is reminding you, hey I've been watching your blood pressure it's going up.

It may not be the doctor, it may be one of these doctors staff members or whatever, but where you don't only feel like I only got those five minutes, and if I don't get my question in, I don't know what is going to happen. So, what if we establish more of a normal relationship if you will, an ongoing relationship.

Almost of a community relationship, and where the physician by the way may not only be communicating with you, but maybe be communicating with some of your loved ones or friends, who you've authorized. Obviously it has to be under your control, but who you've authorized to participate with you? We see a lot of the wellness stuff out there.

Whether that's losing weight or exercising is heavily motivated. If people are doing it in a community. If people are sharing their weight loss goals and their improvement, classic example is of course alcohols and alls, which you've been doing this for years. But you can take that to other areas as well.

So, if the physician can engage with that community which is part of your world, which engages with you daily then that's actually more powerful.