How Technology Cuts Through the Healthcare Chaos

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Chaos is frequently mentioned in the health industry in terms how you try to organize this symphony of very sophisticated, very talented individuals but to try to get them to play like a symphony verses a jazz quartet where everyone is kind of going off their own very talented way, it's challenging to health care today.

I think that there has been a collaboration of incentives that are on the line. There has been a misalignment, where you have for instance the desire to keep people healthy, but very few health systems are paid to do that. To deal with 30 million or so more people entering as you said an already stressed system, efficiency is required, and appropriateness of care is absolutely required.

If those 30 million folks entering a stress system or show up at the door of an [xx] somewhere in an urban care setting. It's going to be overwhelmed. By engaging the consumer or the patient into that experience, they feel more comfortable with the technology and actually result in a higher patient satisfaction score, versus in the past technology I think used to drop it down.

These systems are vital. They provide subsequent clinical decision support. They help you appropriately order medication, administer that medication and by following the five right, not potentially providing damage to that patient which without these systems, and a paper based world is almost impossible to track.

I think those systems are getting smarter meaning the work flow the way that a clinician uses it is now being more advanced. Now you're looking at the adoption of voice, actually so that you are in a point where you want to document in the record and now there are companies such as new ones and others that are delivering digital voice into that medical record doing the documentation being converted to text but you're not while providing that voice documentation breaking eye contact for interaction with the patient.

If you think about an OR or ED visit. There're 35-40 lean measurable steps that occur within each of those visits. An EMR documents about eight or nine of those staff. The ATLS[XX] System can ensure the timely adherence to all the rest of them and can fire real time alerts to ensure that the flow of that patient is being appropriate.

By implementing an RTLS System from the work point of one of our competitors, you can now start to track the location of that equipment. You can optimize the appropriateness of cleaning it and sterilizing it in between patients which if you don't do that, they can leave the hospital with acquired infections which is a big issue human in hospitals today.

For RTLS solutions to be now adding tremendous value to what is already a sunk cost and to be able to double or triple the value of the data and the benefits that they're getting from that, that gets me pretty excited because for the last 20 years I've been helping to get those EMRs adopting to the health care and now to take a Jason and new technologies and integrate them and get a lot more benefits from that cost, excites me and I think it makes CFO's pretty happy too.