When should I use online care or an e-visit?

Univ. of Nev. School of Medicine, Family Medicine

Online care or an e-visit may be appropriate If you wish to ask a question about an established problem or refill a prescription. If you have a new problem that may require treatment but are not sure whether or not the problem is urgent, you may use online care for help in making that determination.

Stanley C. Newhall, MD on behalf of MDLIVE

General Practice

Online care is appropriate for any visit where you might otherwise call to make an appointment with a family doctor. If youthink yo have an emergency, then you should call 911. Otherwise, save the ER visit and the two-week wait for theclinic appointment by checking if the online consultation will work for you. The online doctor can always advise you when your concern needs in-person attention.

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Important: This content reflects information from various individuals and organizations and may offer alternative or opposing points of view. It should not be used for medical advice, diagnosis or treatment. As always, you should consult with your healthcare provider about your specific health needs.