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Advances in health-related information technology (IT) is outpacing health literacy in some cases. Many new tools are available to consumers who don’t know how to use them. Health information management (HIM) professionals, however, can help bridge the information gap for healthcare consumers and practitioners. Their understanding of both the clinical and reimbursement sides of healthcare makes them ideal ambassadors to serve providers and consumers.
It’s only been within the last 10 to 15 years that people have started coming in to see their doctors armed with information and questions. But because a lot of the information people are finding comes from websites with flimsy evidence and research, consumers are also more likely to make poor decisions based on poor information.
HIM professionals can help combat this by providing educational information to people before an office visit or procedure, potentially by making educational materials available through patient portals when an appointment is scheduled.
It’s only been within the last 10 to 15 years that people have started coming in to see their doctors armed with information and questions. But because a lot of the information people are finding comes from websites with flimsy evidence and research, consumers are also more likely to make poor decisions based on poor information.
HIM professionals can help combat this by providing educational information to people before an office visit or procedure, potentially by making educational materials available through patient portals when an appointment is scheduled.
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Important: This content reflects information from various individuals and organizations and may offer alternative or opposing points of view. It should not be used for medical advice, diagnosis or treatment. As always, you should consult with your healthcare provider about your specific health needs.