Organizing Your Hep C Paperwork

Organizing Your Hep C Paperwork

Tips for organizing information about your diagnosis, insurance, prescriptions, and more.

With the proper treatment, chronic hep C infections are curable in the vast majority of cases, but there are a number of challenges that hep C patients face in getting treatment. There is the financial cost of treatment, which can be high, involving not only the cost of the medication, but also lab tests and follow-up appointments with a healthcare provider. There is the process of getting an insurance provider to approve a claim for hep C treatment, a process that varies from company to company and may involve some time and effort by the person seeking treatment.

As with many other health conditions, those who seek treatment for hep C often find themselves with a lot of paperwork to keep track of. Keeping that paperwork organized and keeping important documents easily accessible can make things easier when you need to communicate with your healthcare providers, your health insurance provider, and other organizations that may be part of the process of getting treated for hep C, such as programs that provide financial assistance.

Here, we will look at some tips and strategies that can help you organize your hep C paperwork, which can make the process easier on you and leave you more time to focus on getting the treatment you need.

Find your filing system
Different approaches to organization work for different people. There is no best method to organize paperwork, only the method that works for you. Some may prefer a folder or binder with printouts, others may prefer electronic documents they keep on a thumb drive or in cloud storage. Some may prefer utilizing both, and having an easily accessible backup is advisable.

What to include
Your file of hep C paperwork should include:

  • Health insurance information. Including copies of your insurance cards, your insurance plan, and documents received from your insurance provider, including explanation of benefits (EOB) documents, claims submitted, approvals and denials.
  • Contact information. This includes names, addresses, and phone numbers for your healthcare providers, pharmacy, labs, insurance provider, and your emergency contacts.
  • Lab reports. Include copies of any diagnostic tests that have been done. In the case of hep C, this will likely be blood work that measures viral load and liver function.
  • Medical history. Including other health conditions you have been diagnosed with, and any prior hep C treatments.
  • Medications list. Include a list of any medications you take, including over-the-counter medications and dietary supplements.
  • Treatment information. Including copies of your prescription for hep C treatment, the date you started treatment, and instructions received from your healthcare provider.
  • Bills and receipts. Including bills from your healthcare provider, testing lab, and pharmacy.
  • Financial aid information. If you’ve applied for and/or received payment assistance to help cover the out-of-pocket costs of hep C treatment, keep copies of all relevant documents.
  • Your notes. It can help to take notes throughout the treatment process. Take notes during appointments with your healthcare provider and communications with your insurance provider. Also take notes on how your treatment is going, including notes on side effects—which your healthcare provider will need to know about.

While getting treatment for hep C can be challenging for a number of reasons, it is important to work with a healthcare provider to get treatment. Hep C is curable in most cases, but left untreated, the infection can lead to serious complications, including liver damage, cirrhosis, and liver cancer.

Medically reviewed in November 2019.

UpToDate. “Patient education: Hepatitis C (Beyond the Basics).”
MedicalNewsToday. “How much does hepatitis C treatment cost?”
Charitha Gowda, Stephen Lott, et al. “Absolute Insurer Denial of Direct-Acting Antiviral Therapy for Hepatitis C: A National Specialty Pharmacy Cohort Study.” Open Forum Infectious Diseases, Volume 5, Issue 6. June 2018.
Positively Aware. “Hepatitis C Patient Assistance Programs.” Aug 26, 2017. “How to Organize Your Medical Information in 5 Easy Steps.”
Marygrace Taylor. “Here's The Exact Way To Organize All Your Health-Related Paperwork.” Prevention. Jan 23, 2018.

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