What problems do long-term care facilities face?

Joann Cancel, the Program Director for the Volunteer Advocacy Program in the New Jersey Ombudsman's Office for the Institutionalized Elderly, has her views as to problems in long term care facilities. "The biggest problem today is staffing, and this applies to all states. Years ago, abuse was the biggest problem in long-term care. It still exists but now the bigger issue is neglect because of inadequate staffing and poor work ethics."