It is often difficult to reach a doctor for a phone call. They are often busy with other patients and you may end up talking with an office nurse. More and more doctors are responding to patient e-mails. However, doctors do not get compensated for phone calls and e-mails and that is often why they prefer to see you in person. Also, your appearance can tell a good deal about your health status that is not discernable in a phone call or e-mail. Accurate diagnoses are better made in-person than by phone or Internet.
Sylvia S. Chatroux, MD
Specialty: Family Medicine
Location and Office HoursHersey Health Care
400 W Hersey
Ashland, OR 97520
- Great-West Healthcare CIGNA
- LifeWise Health Plan of Oregon
- PacificSource Health Plans
- Providence Health Plan
- Regence BC/BS of Oregon
- How can I determine if a doctor will be easy to reach by phone or e-mail?
Is a doctor board certified in a specific field of medicine?
It is important to select a doctor who is board certified in the specialty they practice. Board certification does not assure you the doctor is excellent, but it does assure you he/she has had appropriate training by having completed at an approved residency of at least three years and passed an exam.
What kind of training do primary care providers have?
Primary care physicians are trained to diagnose and treat the initial stages of disease for adult patients. They also should be trained in prevention and wellness. Pediatricians provide primary care for children. In addition, many women use Obstetrician-Gynecologists for primary care and many Ob-Gyns have given up practicing obstetrics and only practice gynecology and serve as Primary Care physicians for women. Despite this, the College of Obstetrics and Gynecology states the training programs for that specialty are not designed to train Primary Care physicians.
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