It is often difficult to reach a doctor for a phone call. They are often busy with other patients and you may end up talking with an office nurse. More and more doctors are responding to patient e-mails. However, doctors do not get compensated for phone calls and e-mails and that is often why they prefer to see you in person. Also, your appearance can tell a good deal about your health status that is not discernable in a phone call or e-mail. Accurate diagnoses are better made in-person than by phone or Internet.
Mary L. Coan, MD
Specialty: Family Medicine
Location and Office HoursIntegrative Family Care at The Springs
4 Coulter Rd
Clifton Springs, NY 14432
- BlueCross BlueShield
- Excellus BlueCross BlueShield
- Great-West Healthcare Cigna
- MVP Health Plan
- United Healthcare
How can I determine if a doctor will be easy to reach by phone or e-mail?
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What kind of training do general practitioners have?
General Practitioners are trained in Primary Care Medicine. They are usually Family Practitioners and Internists. They are trained to diagnose, treat and prevent illness in adults.
Is a doctor board certified in a specific field of medicine?
It is important to select a doctor who is board certified in the specialty they practice. Board certification does not assure you the doctor is excellent, but it does assure you he/she has had appropriate training by having completed at an approved residency of at least three years and passed an exam.
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