Not only should a doctor’s staff be friendly and helpful, but they should be professional. That entails accuracy, discretion, politeness, efficiency and other characteristics of a professionally run medical office.
Gaurang C. Zala, MD
Specialty: Family Medicine
Location and Office HoursWell Group Health Partners
3700 W 203rd
Olympia Fields, IL 60461
- BlueCross BlueShield
- BlueCross BlueShield of Illinois
- Coventry Health Care
- First Health
- Great-West Healthcare Cigna
- Health Alliance
- Medical Associates Health Plans
- Union Health Service
- United Healthcare
- Silver Cross Hospital
- St James Hospital & Health Center Olympia Fields
- St James Hospital & Health Centers Chicago Heights
- How can I determine if a doctor’s staff will be friendly and helpful?
How can I find out if a doctor has been sued for malpractice?
Mehmet Oz, MD, Cardiology, answeredFinding out if a doctor has been sued for botched practicing is certainly a legitimate qualifying factor when you're shopping for a new physician or specialist. As long as the info is put into context, that is.
To find out if any malpractice lawsuits have been filed against a physician, call the county clerk's office where he or she practices, as well as the state medical licensing board and the state insurance department (you can ask the latter if any claims are on record for the doctor). You can also check your doctor's record on Web sites such as www.docboard.org.
Just remember that it's common for doctors to be sued, and many cases are dismissed or the physicians win, so the fact that a doctor has been sued for malpractice isn't necessarily a damning sign.
However, if he or she has been sued several times in the past few years and many of those suits have been settled or resulted in the award of large sums to the patient, I, as a doctor, would see that as a warning sign to move on. Lighting can indeed strike in the same spot twice, but four or five times is a little troubling.
Find out more about this book:YOU: The Smart Patient: An Insider's Handbook for Getting the Best Treatment
How can I determine if other doctors will be on call with my doctor?
Doctors in solo practice cannot be on call 24/7/365 so, typically, they will have an arrangement with other doctors to “cover” for their patients when they are not available. Most doctors practice in large or small groups these days so, of course, they cover for each other.
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